Terms and Conditions

Last modified: May 27, 2024

Welcome to the RSP USA, Inc. (“RSP”, “us” “we” or “our”) website (the “Site”). Please read these Terms and Conditions (the “Terms”) carefully, because they govern your access to and use of the Site and the products (the “Products” or “Product”), and the content (the “Content”) and the services (the “Services” or “Service”) therein. The Site is available for your use only on the condition that you agree to the Terms set forth below.

Agreement to these Terms
By accessing and using the Site, the Products and/or the Services, you agree to be bound by these Terms. If you don't agree to these Terms, do not use the website. If you are accessing and using the website on behalf of a company or other legal entity, you represent and warrant that you have the authority to bind that company or other legal entity to these Terms. In that case, “you” and “your” will refer to that company or other legal entity.
Changes to the Terms
We may modify the Terms at any time, at our sole discretion. If we do so, we will let you know either by posting the modified Terms on the Site or through other communications. If you continue to use the Site, the Products and/or the Services after such a change, you are indicating that you agree to the modified Terms. We may also change or discontinue all or any part of the Products or the Services, at any time and without notice, at our sole discretion.
Modifications to the Site
RSP reserves the right, for any reason, at its sole discretion, and without notice to (i) terminate, change, suspend or discontinue any aspect of the Services, the Content, and the Sites (including features and hours of availability) and (ii) impose limits on certain features of the Site or restrict your access to part or all of the Site.
Rules of User Conduct
You are solely responsible for the content and context of all items and materials you compose or otherwise distribute in using the Services. You warrant and agree that, while accessing the Site or any Content and during or as a result of using any Service, you shall not:

harass, threaten, embarrass, or cause distress or discomfort upon another party; transmit or otherwise distribute any information, data, text, files, links, software, messages, communications, or other materials that may be considered unlawful, harmful, threatening, abusive, harassing, defamatory, vulgar, obscene, hateful, or racially, ethnically, or otherwise objectionable; impersonate any other person or entity or misrepresent your affiliation with any other person or entity;

violate any applicable laws, rules, or regulations or otherwise use the Services in any manner that violates any applicable laws, rules, or regulations (including laws, rules, and regulations relating to unsolicited messages or calls);

upload, publish, transmit, reproduce, or distribute in any way information, software, or other material that is protected by copyright or other intellectual property rights, without first obtaining proper permission; and

upload, publish, transmit, reproduce, or distribute any unlawful, fraudulent, libelous, defamatory, obscene, pornographic, profane, threatening, abusive, or otherwise objectionable information of any kind (including any transmissions constituting or encouraging conduct that would constitute illegal activity, give rise to civil liability, or otherwise violate any local, state, national or foreign law, rule, or regulation).
User Information
As part of your use of the Site, you may provide certain information to RSP or other users of the Site. Except for applicable credit card and related information, any information or material you transmit to the Site or otherwise provide to RSP is considered non-confidential and non-proprietary and RSP has no obligations of confidentiality with respect to the same (see Privacy Policy for more information). You agree that the party receiving that information can rely upon and use such information in any manner. You acknowledge and agree that you are solely responsible for the accuracy and content of all information provided by you.

If any of the Services requires you to open an account, you must complete the registration process by providing us with current, complete, and accurate information as prompted by the applicable registration form. You may change your username. You are entirely responsible for maintaining the confidentiality of your password and account. Furthermore, you are entirely responsible for any and all activities that occur under your account. You agree to notify us immediately of any unauthorized use of your account or any other breach of security. We will not be liable for any loss that you may incur as a result of someone else using your password or account, either with or without your knowledge. However, you could be held liable for losses incurred by RSP, or another party, due to someone else using your account or password. You may not use anyone else's account at any time, without the permission of the account holder.
Information Used for Promotional Purposes
RSP may use your non-confidential information relating to products purchased and used by you for promotional purposes. To opt out of having your information used in promotions, contact us in writing via email or letter stating you do not want to have your information used for this purpose (see contact information below).
Privacy Policy
Protecting your privacy is important to us. Accordingly, we're providing this Privacy Policy to explain our practices regarding the collection, use and disclosure of information that we receive when you use our Services (as defined in these Terms). Please note that, unless we define a term in this Privacy Policy, all capitalized words used in this Privacy Policy have the same meanings as in our Terms and Conditions.
Protection under U.S. Copyright and Patent Law
The Target Farming Report is protected by U.S. Patent No. 7,076,448, and all Sites (built through the network of companies at RSP USA, Inc.), Products and Services supplied by RSP-USA, Inc. are copyrighted and are to be used solely with this system. You may not use nor copy any of the material provided for any other prospecting either through personal contact or other mailing efforts. All Content on the Sites, including text, graphics, logos, button icons, images, data compilations, and software) is the property of RSP-USA, Inc. (and as applicable, its licensors). All Content is protected by United States and international copyright laws and other intellectual property laws, and any rights not expressly granted herein are reserved to RSP-USA, Inc.
Our Service
RSP provides the service of composing, designing, printing, and mailing marketing materials in print and/or digital format and provides mailing lists and other information and materials to assist you in your marketing efforts (the “Service” or “Services”). RSP authorizes you to access the Services available through this Site and other Sites, on the condition that you comply with the Terms. If you breach any of the Terms, your authorization to use the Sites and the Services automatically terminates, and you must immediately destroy any of the Content you have downloaded or otherwise obtained. Please note that in providing the Services, RSP makes neither any representation nor any guarantee as to the results you will achieve from using the Services nor does it act as an agent, partner, joint venturer, or in any other capacity on your behalf or on behalf of the United States Postal Service (USPS).
Modification of Materials Used
RSP reserves the right to replace current paper stock for our printed products with a reasonable alternative and without advanced notice. This is to ensure that your marketing remains consistent and reaches your prospects without delay.
Order Processing and Delivery
The estimated time for processing and delivery of your order to the USPS is two business days, excluding holidays. As a result, no additional changes can be made to the design or mail list once your order is placed. RSP USA does not assume liability for customer-generated errors in content, margins/bleeds, or typos. In addition, printed colors may not match perfectly to what you see on your monitor or printer due to variations in computer and print technology.

Once mailed, please allow up to 7 business days for delivery of First-Class mail and up to 15 business days for standard mail. Delivery times may fluctuate during holidays or peak mail periods. By placing your order, you agree that delivery to USPS fulfills our delivery obligation, and you waive any right to dispute credit card charges related to failed delivery of your order by the USPS. RSP USA is not responsible for any smudges, scuffs, or tears that may occur due to processing by postal machines.
Home Value Estimate Map
RSP's free Home Value Estimator, available as an option on select products including Target Farming Reports and postcards, directs homeowners to MyHomeEst.com either by entering a unique code or by scanning a QR code. In disclosure states, an estimate of the home is provided (when available). In non-disclosure states, the Site directs the homeowner to contact the agent for an estimate. The estimate provided to homeowners via MyHomeEst.com is an unbiased estimated valuation produced by multiple data vendors. In most cases, RSP's valuations are in line with other major estimate sites. However, RSP makes no guarantees regarding the accuracy of the estimates due to varying information available. MyHomeEst.com features your contact information and (when available) list or sale price trends, a map of active and sold listings, and more. The first time a homeowner visits the site, you will receive an email with all available contact information for that homeowner. If you're enrolled in Fast Track (an automated lead follow up service), a follow up series of postcards will begin after the lead comes in.
Target Farming Reports
Mailing Target Farming Reports provides an excellent opportunity for you to build productive relationships that earn you consistent listings all year. Target Farming Reports (the “Reports” or “Report”) will be mailed a minimum of six (6) times to a minimum of 300 households every 30 or 60 days. At least 85% of all qualified homeowners must be mailed. The criteria that determine qualification: homeowner must be neither a business, trust, or LLC, and must not own multiple properties.

The monthly administrative fee ($39) begins once you lock in your farm areas by selecting your areas and agreeing to the Terms & Conditions. This fee keeps your Farm exclusive to you; exclusivity only applies to Target Farming Reports and does not apply to any of RSP's other products or services. The monthly administrative fee covers localized data, a Smart Targeted Mailing List, optional Home Value Estimate map, featured listings and comps, and personalized service in the preparation of your Reports.

Reports are mailed via the United States Postage Service (USPS). The price includes labor, materials, and postage (referenced on our Pricing page at rspusa.com). The price per Report may change based on available volume discounts for the following quantities: 500-999 (2¢ off), 1,000-4,999 (4¢ off), 5000+ (6¢ off). Volume discounts apply to the total quantity of Reports in a single checkout session. The price per Report may rise based on postal increases by USPS as implemented. Any other price changes will be made with a 14-day notice. Reports are paid for at the time they are prepared for your review/approval. A print processing fee of $3.95 will apply to each single checkout session.

RSP's Cancellation Policy for Target Farming Reports requires that you mail at least six (6) times during your enrollment. If you cancel your enrollment after your first (1st) Report mailing and prior to your third (3rd) Report mailing, you will be subject to a $300 Report setup fee and a $300 cancellation fee. If you decide to cancel your enrollment after completing your third (3rd) mailing, but before completing your sixth (6th) mailing, you will be charged a $300 cancellation fee. Requests to cancel must be submitted in writing 30 days in advance of your next Report mailing. After you have completed six (6) mailings, you may continue with Reports on a month-by-month basis with no Contract or cancellation fees; monthly administrative fees still apply. RSP has the right to terminate this Contract and your enrollment at any time. See contract for complete details.
Just Listed / Just Sold Postcards
It is a FREE SERVICE for custom Just Listed/Sold Postcards to be prepared and emailed to you for review/approval within days of your transaction. If you approve the postcard, it will be mailed to target homeowners using the mailing list you select/edit. Postcards are Jumbo size, (8.5" x 5.5") and printed full color on both sides of heavy cardstock. The following options are also available and may incur an additional cost: Panoramic size, Standard/Small size, First-Class postage. Speak with your representative for details. The price per postcard may change based on available volume discounts: quantity 500-999 (2¢ off), quantity 1,000-4,999 (4¢ off), quantity 5,000+ (6¢ off). A print processing fee of $3.95 will be charged with each postcard mailing. A discount of 5¢ off each postcard is applied if you are also enrolled in and mailing Target Farm Reports. Personal/Theme branding is available on select postcard templates. Speak to your Representative for details.

NOTE: The following will be implemented in response to any request by you to cancel or edit a postcard order and resend it: In the event a postcard order has been processed but has not gone to print, any requests by you to cancel or edit a postcard after you have approved and paid for the design will result in a re-processing fee of $25.00. In the event the postcard order has been printed but has not been mailed, you will be responsible for paying an additional 43¢ per postcard (on top of the original price per postcard). It is possible some of the postcards in the orders you request to be cancelled or edited may still end up being mailed, as thousands of postcards must be sorted by hand, and some might be missed despite our best reasonable efforts to remove them.
Fast Track Follow-Up Service
Market research has shown that hot leads are four times more likely to list their home in the next 90 days than the average homeowner. These hot leads are produced when homeowners visit MyHomeEst.com with a unique personal URL or QR Code they obtain from postcards and/or Target Farming Reports mailed from the agent.

The first business day after the homeowner visits these sites, agents who have activated Fast Track will have a series of postcards mailed over multiple weeks to each lead on the agent's behalf. The series is comprised of 3 to 8 cards pre-selected by the agent. One postcard is sent out via First-Class mail each week. Agents are charged the cost of the series at the time the first postcard is mailed. For each hot lead, agents have the option of cancelling their Fast Track Follow-Up Campaign before the first card is mailed. This option is available in the lead notification emails sent at the time each homeowner visits MyHomeEst.com. Agents can also cancel after the first postcard is mailed by visiting the Lead section in their account at rspusa.com. Fast Track postcard orders cancelled after the first card is mailed will not be refunded.

Agents who activate the Fast Track service have an Easy-Pay Wallet that is used to cover the cost of the campaigns. The agent's credit card on file is charged whenever the Easy-Pay Wallet needs to be replenished. For example, when the very first Fast Track postcard is mailed, the credit card on file is charged $25. This money is used to mail all subsequent Fast Track postcards. Once the Easy-Pay Wallet is exhausted, it is automatically replenished with another $25 the next time another hot lead is generated. If in the agent cancels the Fast Track service, any balance remaining in the Easy-Pay Wallet is promptly refunded. Agents who gain a large number of hot leads every month (produced through homeowner visits to MyHomeEst.com), the amount charged to their credit card to fund their Easy-Pay Wallet will be higher than the default $25 amount in order to average one charge to their credit card per month. A receipt is emailed to the agent whenever their credit card is charged to replenish their Easy-Pay Wallet.

Agents who activate Fast Track are also informed via their lead notification emails when each time the first postcard of the series is mailed that lead. While agents are not mailed a copy of each Fast Track postcard sent on their behalf (this would significantly increase the cost of the service and represent a burdening influx of mailings to the agent), the agent can verify the number of mailings sent to each hot lead by accessing their account at rspusa.com.
Additional Products
Additional products and services are available on a requested basis, including personal and agency branding. Speak to your representative for more details.
Refund Policy
No refunds on monthly fees or charges associated with the branding, production, printing and/or mailing of materials will be issued for any reason. No refunds will be issued for social media campaigns resulting in minimal (or no) leads.
Financial Considerations
You understand and agree that all fees and costs related to your use of the Products, the Site, and other materials/services provided will be charged to your credit card provided to us and that you agree to maintain in a current and valid status. If you are a team, with costs split between team members, and one member fails to make payment when due, the remaining member(s) will be billed. You will have the ability to change credit cards by notifying RSP in writing immediately after the change.
Volume Discounts
Volume discount applies to the total quantity of eligible items in your shopping cart; items must be purchased during a single checkout session. Bundling discounts are also available for certain products at the time of purchase.
You understand and agree that all fees and costs related to your use of this program, and other products and services provided by RSP USA, Inc., will be charged to your credit card on file by RSP USA, Inc. (d.b.a., RSP-USA), and that you agree to maintain a credit card on file in a current and valid status. You have the ability to change/update credit cards online within your RSP USA account at any time. When agents participate as a team (with costs split between the team members), if one member fails to make payment when due, the remaining member(s) will be billed. RSP makes every effort to ensure accurate pricing, but pricing errors may occur. If a pricing error occurs, RSP USA will reimburse or request any funds due upon disclosure. RSP USA Inc. is not liable for any unauthorized use of credit cards on accounts that were not provided appropriate authority to use by affiliated parties on the account. A print processing fee of $3.95 will be charged with each order of printed Products. RSP USA is headquartered in Manatee County, Florida. Purchases made in the state of Florida are subject to the Florida sales tax rate, which will fluctuate dependent upon the state tax rate. Prepayments are accepted via check/credit card upon agreement to the Contract Terms for Target Farming Reports and estimate of costs. Disclaimer: Estimate is based on prices at time of enrollment, and a balance may be due if price changes occur.
Disclaimers; Liability

FURTHER, RSP DOES NOT WARRANT, GUARANTEE, OR MAKE ANY REPRESENTATIONS REGARDING THE USE OF OR THE RESULTS OF THE USE OF THE SITE OR THE SERVICES IN TERMS OF CORRECTNESS, ACCURACY, RELIABILITY, OR OTHERWISE AND DOES NOT WARRANT THAT THE OPERATION OF THE SITE, THE SERVICES, OR ANY OF THE SOFTWARE WILL BE UNINTERRUPTED OR ERROR FREE. RSP EXPRESSLY DISCLAIMS ANY WARRANTIES NOT STATED HEREIN. To the maximum extent permitted by applicable law, in no event shall RSP(including its directors, officers, employees, and agents) be liable for any damages (including any special, direct, indirect, incidental, exemplary, or consequential damages, expenses, lost profits, lost savings, business interruption, lost business information, or any other damages arising out of the use or inability to use the Site, the Services, or any of the software) even if RSP has been advised of the possibility of such damages. You acknowledge that the applicable fees and prices reflect this allocation of risk. Because some states/jurisdictions do not allow the exclusion or limitation of liability for consequential or incidental damages, the above limitation may not apply. If the foregoing limitation of liability is not enforceable for any reason, then in no event shall RSP have liability to you for any matter arising under or relating to your use of the Site, the Content, or the Services exceed a sum equal to one monthly program fee and/or costs paid by you associated with the specific mailing or portion thereof. Full credits for mailing issues will not be considered unless it was caused by major data discrepancies not reviewed by you.
You shall indemnify, defend, and hold RSP, its officers, directors, employees, and agents harmless from and against any and all claims, losses, damages, liabilities, judgments, and fees and expenses related thereto (including attorneys' fees), arising out of, based upon, or resulting from, any breach or violation by you of the TAC or any use by you of the Site or the Services. RSP reserves the right, at its own expense, to assume the exclusive defense and control of any matter otherwise subject to indemnification by you. In no event, however, shall you settle or otherwise dispose of any such matter without the prior written consent of RSP.
Site Administration
RSP administers all Sites from its offices in Bradenton, Florida. RSP makes no representation that the Sites, Content, or Services are appropriate or available for use outside the United States, and access to them from territories where their contents are illegal is prohibited. You may not use or export or re- export the materials at the Sites or any copy or adaptation in violation of any applicable laws or regulations (including U.S. export laws and regulations). If you choose to access the Sites from outside the United States, you do so on your own initiative and are responsible for compliance with applicable local laws.
General Provisions
The Terms comprise the entire agreement between you and RSP and supersedes all prior agreements between the parties, regarding the subject matter contained herein. If any provision of the Terms is held by a court of competent jurisdiction to be invalid or unenforceable, then such provision shall be enforced to the maximum extent permissible so as to affect the intent of such provision and the remainder of the Terms shall continue in full force and effect. The failure by RSP to exercise or enforce any rights or provisions of the Terms shall not constitute a waiver of such right or provision. You agree that any cause of action arising out of, or related to, the Site, the Content, or any Services must commence within one (1) year after the cause of action arose; otherwise, such cause of action is permanently barred. The Terms will be governed by and construed in accordance with the laws of the State of Florida, without giving effect to any principles of conflicts of laws, all matters arising hereunder shall be exclusively venued in Manatee County, Florida, and you agree to the exclusive jurisdiction of the state and federal courts located in Manatee County, Florida. All provisions in the Terms regarding representations and warranties, indemnification, disclaimers, and limitations on liability shall survive any termination of the Terms or your use of the Site, the Content, or the Services. Where the context so indicates, a word in the singular form shall include the plural, a word in the masculine form the feminine, and vice-versa. The word “include” and similar words (e.g., includes, including, included, comprises, comprising, such as, e.g., for example), when used as part of a phrase including one or more specific items, are used by way of example and not of limitation.
More Information
For more information please contact

Voice: (800) 298-1918
E-mail: Info@RSPusa.com
Web: www.RSPusa.com

Owned/operated by RSP-USA, Inc. since 1997